Terms & Conditions

Last Updated: 13/11/2024.

1. Introduction

Welcome to LeadHook AI, a service provided by HookedIn Marketing Solutions Ltd. By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Definitions

"Company": Refers to LeadHook AI, operated by HookedIn Marketing Solutions Ltd, registered in the United Kingdom."Services": Encompasses all AI-driven voice and conversational solutions offered by LeadHook AI."User" or "You": The individual or entity accessing or using our services.

3. Use of Services

Users must be at least 18 years old to use our services. By using our services, you confirm that you meet this age requirement. You agree to use our services in accordance with all applicable laws and regulations.

4. Payment Terms

Subscription Plans: Our services are offered on a subscription basis, with fees detailed on our website. Payments are due monthly in advance.

Additional Charges: Exceeding allocated text or call limits will incur additional fees. We will notify you when you approach these limits.

Refund Policy: We offer a 14-day money-back guarantee. If you are unsatisfied within this period, please contact us for a full refund.

5. Data Protection and Privacy

We are committed to protecting your personal data in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). For detailed information on how we collect, use, and protect your data, please refer to our

6. Consumer Rights

As a consumer, you have statutory rights under UK law. These terms do not affect your statutory rights. For more information on your rights, please visit the

UK Government's consumer rights website

7. Limitation of Liability

We strive to provide high-quality services but do not guarantee uninterrupted or error-free service. Our liability is limited to the amount paid by you for the services in the 12 months preceding any claim. We do not exclude liability for death or personal injury caused by our negligence or any other liability that cannot be excluded by law.

8. Termination

We reserve the right to suspend or terminate your access to our services if you breach these terms. Upon termination, any outstanding fees become immediately due.

9. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We may update these terms from time to time. We will notify you of any significant changes by posting the new terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: HookedIn Marketing Solutions Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ